Knowing your customers' needs and providing the proper forecast products to serve those needs is a primary goal of the Service Delivery Model. The following videos and resources present insights on the importance of meeting customer needs. 

If you have a good example of meeting customer needs, share it in this lesson's forum.

The BMKG of Indonesia provided the following interviews. 

Marine stakeholders interview:

 

Marine forecaster interview:

 
   
Modifié le: mardi 10 mars 2020, 18:34