WMO Marine Services Course - Phase-I Template
Learning forums
Topic | Forum | Description | Discussions |
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Course Overview and Introductions | Course Forum | This forum is for instructors to post announcements and reminders and for participants to post general questions about the course. All participants are subscribed to this forum and will receive an email whenever there is a new post. |
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Introductions Forum | Use this forum to post a brief overview of:
This is a required assignment. |
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Case Study Forum: Introduction and Reflection | Why is it important that services from local NMHSs are used by the marine community? Do you think that it might have made a difference in this case? Post your ideas to the forum and comment on at least one other participant's post. Reflect on how this incident occurred:
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Lesson 1: The WMO Strategy for Service Delivery | Service Delivery Forum | Use this forum for questions or comments regarding the Service Delivery Progress Model (SDPM). After completing all of this lesson's assignments, each participant is required to post at least one significant finding or impression regarding their SDPM assessment. Optionally, also share and ... |
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Interview Forum | Use this Forum to share any questions in regards to conducting an interview. Optionally, once you have submitted your interview summary, share any key points or insights that you learned from your subject. |
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Case Study Forum: Stresses and Risks | What are some of the stresses and risks for an NMHS and its staff when a marine disaster occurs? How might you reduce those stresses and risks? If you had an experience in which you or your service was interviewed as part of a marine disaster investigation, please share it in this forum.
Ea... |
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Lesson 2: General Functions and Organization of Marine Met Services | Organizational Elements Forum | Based on your Assessment of Organizational Elements and on your Interview with Marine Services Management (conducted in Lesson 1), create a Forum post that highlights one well developed aspect of your organization’s marine services and one aspect that calls for improvement. Each participant is ... |
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Case Study Forum: Functions of Service Delivery | Refer back to the case study you read at the start of this course. Begin a new discussion by posting a reply to the following questions: What might interfere with providing good services? Consider all phases of the forecast process, including observations, predictions, communication and ... |
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Lesson 3: Service Design Considerations | MHEWS Forum | Post a response to the following: Has your organization implemented MHEWS? If yes, describe how effective you think it is at reaching customers and impacting their decision making. If no, describe how you think it would impact your customers. How can MHEWS support a customer-centric service in... |
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Case Study Forum: Communications | Based on the case study presented in the Course Introduction, answer the following question: Given the case, how would the messaging and communications have sounded with an impact-based forecasting approach? If your NHMS has implemented MHEWS, comment on the approach and messaging that you would... |
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Lesson 4: Requirements for Service Elements, Users and Applications | Customer Needs Forum | Use this forum to share your experiences of how meeting customer needs leads to better forecasts and improves maritime safety. |
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Lesson 5: International Coordination and Worldwide Met-Ocean Information and Warning Service | International Interactions Forum | Use this forum to share examples of interactions or critical situations with international entities, customers, and coordinators. If you do not have personal experiences, seek examples from colleagues. |
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Capstone Project: Marine Service Delivery Context Analysis | Service Delivery Context Analysis Forum | Use this forum for any questions about the context analysis assignment. Also use it to share any insights on how your analysis will help your organization improve marine services. Each participant is required to post one insight highlighting one area of concern and how you suggest to improve it. |
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Assignment - Case Study Forum: Final Thoughts | How do the results of your Context Analysis compare to your initial responses to this question posed in the initial case study: "How well prepared are your organization and your customers to properly handle this type of situation? " ? Respond to the following questions:
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