2. Course Outline

The course consists of the following topics and lessons:

Course Overview and Introductions

  • Become acquainted with the course outcomes and familiarize yourself with the course site
  • Introduce yourself and learn about the facilitators and fellow participants

Lesson 1: The WMO Strategy for Service Delivery

  • Review the WMO Strategy for Service Delivery for potential service improvements for your organization
  • Develop an organizational chart of your marine services
  • Assess your organization using the Service Delivery Progress Model

Lesson 2: General Functions and Organization of Marine Meteorological Services

  • Use selected portions of WMO-No. 471: Guide to Marine Meteorological Services and WMO-No. 558: Manual on Marine Meteorological Services to evaluate your implementation of the organizational elements prescribed by WMO

Lesson 3: Marine Services Design Considerations and User Requirements

  • Assess the processes of multi-hazard early warning systems (MHEWS), impact-based forecasting systems, and the Common Alerting Protocol (CAP)
  • Analyze the dissemination options and communication tools of your organization

Lesson 4: Requirements for Each Service Element and Requirements for Specific Users and Applications

  • Analyze your customer needs through a survey and interviews
  • Conduct a marine forecast products inventory for your organization

Lesson 5: International Coordinating Arrangements and Worldwide Met-Ocean Information and Warning Service

  • Gather information about interactions with your regional METAREA and NAVAREA Coordinators and international coordination arrangements

Capstone Project: Marine Service Delivery Context Analysis

  • Use the information gathered through the various assignments to produce a Marine Service Delivery Context Analysis for specific marine service sectors