Assessment of Service Delivery Progress Model
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The WMO Strategy for Service Delivery
Using the attached spreadsheet, assess your organization's marine service delivery in relationship to the WMO Service Delivery Progress Model provided in WMO-No. 1129 Strategy for Service Delivery. The assessment addresses the six strategy elements of the Service Delivery Model:
Through the questions in the assessment, you will be able to assess how user-focused your service delivery is and identify areas for improvement.
This assessment is best conducted together with other staff and managers of your programme.
Requirements:
- Download the SDPM Ranking Sheet linked below.
- Open the sheet using a spreadsheet program such as Microsoft Excel or Google Sheets. Select your ranking for each question by selecting the appropriate cell, adding a border and removing or changing the cell background color.
- Optional: include comments validating the ranking and/or suggestions for improvements in the last column.
- Submit your update sheet for review.
This assessment will support your Marine Services Delivery Context Analysis.
- 15 avril 2024, 23:38