3. Scenario 2

This happened in a Chat session.

The Chat session was meant as an introduction to one of the first topics in an online course, Jean (one of the course participants) comments a couple of times in a negative and rough way on the other participants’ questions and the structure of the upcoming session.

What would you do during (and possibly after) the Chat session? Can you think of ways to avoid this situation? What Moodle tools can help you to implement your solution?